The NeighborTechs Story
Bridging the gap between enterprise IT and the neighborhood.
Our Mission
NeighborTechs is America's premier on-demand technology support marketplace. Headquartered in Petersburg, VA with techs in all 50 states, we function as your "Neighborhood IT Department," delivering rapid, verified, and professional technical solutions to both residential homes and small businesses.
Unlike traditional repair shops that require days of downtime, NeighborTechs utilizes a proprietary mobile platform to deploy vetted technicians directly to your door—often on the same day. We combine the convenience of the gig economy with the rigorous standards of professional IT certification.
Built for the Community, Not for Corporate Profit
We're not a big corporate agency that takes your money and hands you a cookie-cutter template. We're your neighbors — real technicians, developers, and IT professionals who live in the same communities we serve. Every service we offer is designed to actually help people, not just pad a bill.
If we can fix your problem and teach you how to handle it yourself next time — we will. We don't gatekeep knowledge. We want you to walk away smarter and more confident with your technology. If you never need to call us again for that same issue, that's a win. That's the kind of service people deserve.
Our technicians don't just come in, swap a part, and leave. They take the time to explain what went wrong, show you what to look out for, and give you straight-up advice — no upselling, no scare tactics. That's what local service should be.
What We Do
We cover everything from fixing the Wi-Fi in your living room to building full-scale custom software for growing businesses. Here's the short version:
Custom Websites & SEO
We don't do basic 5-page brochure sites. We build 200–5,000+ optimized pages, submit them to Google Search Console, and set you up so you can see exactly what your customers search to find you. Websites that actually bring you business.
Custom Apps & Platforms
Need an app? A booking system? A custom ordering platform for your restaurant? We build real software tailored to how your business runs — not generic templates from a drag-and-drop builder.
On-Site IT Repair
Broken laptop, dead network, smart home gone haywire — we send a vetted tech to your door, same day when possible. Residential and commercial.
Managed IT for Business
Full IT department without the overhead. Network design, cybersecurity, cloud migration, helpdesk — we handle it all so you can focus on running your business.
Networking & Smart Home
Mesh Wi-Fi setup, router optimization, security cameras, smart thermostats, video doorbells — we configure it right the first time and teach you how to manage it.
Remote Support
Virus removal, software issues, OS optimization — we connect securely and fix it in real-time. Available 24/7 for emergencies.
Why People Choose Us Over the Big Guys
We Don't Do Templates
Other agencies sell you a $5,000 Squarespace or WordPress theme and call it custom. We write real code, build real pages, and design around your actual business. Every site is different because every business is different.
We Give You the Keys
You get full Google Search Console access, analytics dashboards, and training. See what your customers are searching, which pages bring them in, and what's working. No mystery, no gatekeeping.
We Teach, Not Just Fix
If we can show you how to solve the problem yourself next time, we will. We'd rather earn your respect and your referral than keep you dependent on us for simple fixes. That's real service.
Competitive Rates, Real Results
Big agencies charge $150–$300/hr and deliver templates. We deliver custom solutions at rates the local community can actually afford — because that's who we built this for.
Veteran Owned & Operated
Founded by Richard Mohn III, a US Army Combat Veteran, NeighborTechs is built on the principles of Integrity, Discipline, and Service. We are committed to empowering local experts to serve their neighbors with transparency and trust.